Why do most Ad Grants accounts spend far less than $10,000 a month?

The short answer

Raising budgets rarely raises spend. Five things limit how much a grant account actually spends: how many relevant searches there are, the click-through rule, your place in the auction, bidding that has nothing to learn from, and how much of your work the account covers. Google has no spend requirement, and many healthy accounts never spend $10,000.

There is no spend requirement

What Google actually says. Google's Ad Grants FAQ is plain about it: "There is no spend requirement."

Nobody at Google expects every account to spend $10,000, and many healthy accounts never do. But a lot of accounts spend far less than they could, usually for the same few reasons, and the budget is rarely one of them.

Five things that limit spend

An illustration from the handbook. The food pantry is a composite, not a real organization.

  • How many relevant searches there are. A food pantry serving one small town can only show its ads when people in that town search for something related. There are only so many of those searches each month, however good the account is.
  • The click-through rule. Google requires grant accounts to keep a 5% click-through rate. That keeps you away from broad, popular keywords that would bring in more impressions and fewer clicks.
  • Your place in the auction. Grant ads sit below paid ads on contested searches, and often don't show at all.
  • Bidding that has nothing to learn from. Every grant account opened since April 2019 must use Smart Bidding, which sets bids automatically based on what has produced results before. Until it has real results to learn from, it bids cautiously and often loses the auction.
  • How much of your work the account covers. An account with three campaigns and a handful of keywords can only appear for a handful of searches, no matter how many programs you run.

Finding out which ones your account has

You don't have to guess. Google Ads will tell you, if you know where to look.

  1. In Google Ads, open Campaigns.
  2. Above the table, choose Columns, then Modify columns.
  3. Under Competitive metrics, add Search impression share, Search lost IS (budget) and Search lost IS (rank), and apply.

Impression share is the share of eligible searches your ads appeared for. "Lost IS (budget)" is the share they missed because the budget ran out. "Lost IS (rank)" is the share they missed because they ranked too low in the auction.

A bigger budget can only recover searches lost to budget. When that column says 0%, raising the budget changes nothing at all. In the accounts we've worked on, the budget has rarely been the reason. One account we manage had nearly $10,000 a month available and spent $52 in 30 days, losing almost nothing to budget.

What does raise reach

Our practice

Work on the things that improve rank and widen coverage. Record real results, so bidding has something to learn from (Chapter 4). Build a campaign for each program people actually search for, write ads and pages that match each search closely, and target the whole area you really serve (Chapters 6 and 7). Each of those moves the "lost to rank" number. None of them is a budget setting.

Our practice

Measure the grant by what it produces, and read spend as a sign of reach that follows from that work.

When the budget really is the limit

Some accounts do lose searches to budget. It usually shows up in a single campaign, sitting next to campaigns with budgets they never use.

An illustration from the handbook. The literacy council is a composite, not a real organization.

A literacy council's donation campaign showed 50% impression share, 40% lost to budget and 10% lost to rank. Its volunteer campaign had a $150 daily budget and spent about $30 of it. The council moved $60 a day from the volunteer campaign's unused budget to the donation campaign. Within two weeks, the lost-to-budget figure fell from 40% to under 10%. The 10% lost to rank stayed exactly where it was, because no amount of budget improves an ad's rank.

Google policy

The daily ceiling. The account as a whole can't spend more than $329 a day, so raising one campaign's budget is really a decision about how to share that ceiling.

Mistakes that keep spend low

An illustration from the handbook. The clinic is a composite, not a real organization.

  • Old bidding settings. Accounts opened before April 2019 may still run on manual bidding, where every click is capped at $2. Many useful searches cost more than that to win. Switching to a conversion-based Smart Bidding strategy lifts the cap, once you're recording real results.
  • Locations drawn too tight. A clinic that serves a whole county but targets only the city at its center misses most of the people it could help.
  • Ad schedules nobody remembers setting. An account that shows ads only on weekday office hours misses the evenings and weekends when many people search.
  • Keywords that never run. Google marks some keywords as having too little search volume to show.
  • Disapproved ads and paused campaigns. A campaign whose ads were all disapproved months ago spends nothing until someone opens it.

And when spend is high

High spend with nothing behind it is worse than low spend, because it looks like success while putting the grant at risk. One account we work with, a museum, spent next to nothing for most of a year. Then someone set up a visit to its About page as a conversion, and spend climbed until the account was using most of its grant. The account had recorded no actual tickets, members or donations the whole time, and its click-through rate on Search had fallen below Google's 5% line.

So keep to the same order. Stay within the rules, record real results, and let reach grow from there, with spend as the last thing you look at.

Section 1.5 of the handbook also covers what to tell your board about spend, and points to the chapters that cover each fix in full.

Read it free

Questions

What should we tell our board about low spend?

Spend follows reach, and reach follows the work: tracking real results, building campaigns for each program, writing ads and pages that fit the searches. If spend stays low after that work is done, it usually means there aren't many more relevant searches in your area, and you've reached a real ceiling.

Is high spend a sign the account is working?

Not on its own. The better question to ask each quarter is whether the account is reaching more of the right people than it did last quarter. Chapter 14 shows how to report it.

SourcesGoogle's page, Google for Nonprofits Help. Google's pages always have the final word; if a rule changes, it's listed on Resources.The Nonprofit Ad Grant Handbook: 1.5 Why most accounts spend far less.
See something wrong or out of date? Tell us
Photo of Jose Gomez Jose Gomez, Jr., CEA, MVTAJose Gomez, Jr., CEA, MVTA, is the CEO of 3nity. He founded the company in 2001 to serve the people who serve people, after working as Internet Director at a media network. He built a career website that was acquired by Salem Communications in 2004, and created the 3nity Web Presence Platform. Through Nonprofit Marketing Center, a division of 3nity, he and his team help churches and nonprofits of every kind bring resources and awareness to their missions, including by helping them get the most from the Google Ad Grant.
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